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CVE-2025-2776

XML External Entity (XXE) — is CVE-2025-2776real, exploitable, or a false positive? Here's the community ground truth.

Critical · CVSS 9.3EPSS 73.0%CISA KEVCWE-611 · XML External Entity (XXE)

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L

SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.

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Community verdict

2 verdicts
Not a real issue

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Community real-world severity: Critical (Critical 2) — CVSS base score 9.3

In line with its CVSS base score.

Field notes & remediation

Verdicts are the quick signal — notes are the evidence and fixes behind them.

  • 0
    Field note · Diego RamírezCurated

    SysAid On-Prem Improper Restriction of XML External Entity Reference Vulnerability — SysAid On-Prem contains an improper restriction of XML external entity reference vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives. Listed in the CISA KEV catalog (added 2025-07-22) — confirmed exploited in the wild, not theoretical. FIRST EPSS puts the chance of exploitation in the next 30 days at ~73%. Treat it as real and prioritize remediation over triage.

  • 0
    Remediation · Marco FerriCurated

    Required action for SysAid SysAid On-Prem: Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable. CISA set a federal remediation due date of 2025-08-12. After patching, verify the vulnerable path is no longer reachable before closing the finding.

Same weaknessCWE-611 · XML External Entity (XXE).