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CVE-2024-28986

Deserialization of Untrusted Data — is CVE-2024-28986real, exploitable, or a false positive? Here's the community ground truth.

Critical · CVSS 9.8EPSS 84.4%CISA KEVCWE-502 · Deserialization of Untrusted Data

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

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Community ground truth

Community verdict

2 verdicts
Not a real issue

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Community real-world severity: Critical (Critical 2) — CVSS base score 9.8

In line with its CVSS base score.

Field notes & remediation

Verdicts are the quick signal — notes are the evidence and fixes behind them.

  • 0
    Field note · Sam WhitakerCurated

    SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability — SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution. Listed in the CISA KEV catalog (added 2024-08-15) — confirmed exploited in the wild, not theoretical. FIRST EPSS puts the chance of exploitation in the next 30 days at ~84%. Treat it as real and prioritize remediation over triage.

  • 0
    Remediation · Mara OkonkwoCurated

    Required action for SolarWinds Web Help Desk: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. CISA set a federal remediation due date of 2024-09-05. After patching, verify the vulnerable path is no longer reachable before closing the finding.

Same weaknessCWE-502 · Deserialization of Untrusted Data.